Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.

Our website, along with many others, use cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of our site’s visitors.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you should be able to modify your browser setting to decline cookies, if you wish. This may prevent you from taking full advantage of the website.

We only use website cookies that help us to measure how users interact with our website content. None of the cookies we use collect your personal information and they cannot be used to identify you.

In addition to the cookies we use on our website, we also use cookies and similar technologies in some emails. These help us discover whether you have opened an email and how you have interacted with it.

They also ensure that if you unsubscribe, we do not email you again. If you have enabled images, cookies may be set on your computer or device. Cookies will also be set if you click on any link within the email.

The types of cookies we use are:

(i) web beacons, which tell us whether you have opened the email, when, and how often, the location and whether you clicked a link, and

(ii) link tracking, whereby our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links the mailing company logs the click so that we can understand who has clicked through from an email to our website. We use this information to judge the effectiveness of our mailings.

(iii) necessary cookies, which help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

(iv) statistic cookies, which help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Our website may contain links to other websites of interest. However, once you use these links and leave our site, please note that we do not control the other website(s) and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Such sites are not governed by this privacy statement. We recommend you exercise caution and look at the privacy statement applicable to the website(s) in question.

REVIEWING AND UPDATING THIS COOKIE POLICY

We may change our Privacy & Cookie Policy at any time without giving notice and we, therefore, suggest that you check this policy each time you visit our website.  We will ensure the most recent version is available on our website www.neracapital.com and we will tell you directly when there’s an important change that may impact you. It will be your responsibility to view the revised privacy statement and policy on the above website.

LAST UPDATING

This privacy statement and policy was last updated in October 2021.

HOW TO CONTACT US

If you have any enquiries or questions about how we obtain or use your personal data, you can write to us at the address below, or contact us by email or telephone as follows:

Claim Finance & Administration Co Limited, Registered Address: 13 Upper Baggot Street, 2nd Floor, Dublin 4, Ireland

Email: support@neracapital.com

APPEAL & REVIEW

If you are not satisfied with our response to any complaint you might have made, or if you believe our processing of your information does not comply with the relevant data protection law, you can make a complaint to the:

Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland. Website: dataprotection.ie

You can also consider whether the matter can be addressed to the UK responsible agency: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Website: www.ico.org.uk. We will provide you with the details of our UK data protection representative upon request and publish it on our website.

The Data Protection Commission (as lead agency) is responsible for enforcing the data protection acts. You are encouraged to contact the relevant data controller in the first instance. If the data controller fails to respond appropriately (or at all) to complaints or requests, the data subject may then make a complaint to the relevant authority or, in certain circumstances, go directly to the courts to enforce their rights.